General conditions of Sale
Effective July 10, 2026.
INTRODUCTION
This information is provided for the website https://carbonmarr.com/ (the Website).
Seller's details: Marco Fiore, Registered office: Via G. Toma 8 - 73010 Veglie (LE), Italy, VAT number: 05290390755, Chamber of Commerce of Lecce, Certified Email (PEC): marco.fiore@pec.fiscozen.it, Email: jobmarcofiore@outlook.it (Seller).
Article 1 Scope of Application
1.1 The General Terms and Conditions of Sale apply to all sales made by the Seller on the Website.
1.2 Where permitted by the Website, entering your tax code during a purchase implies that you are acting as a Consumer pursuant to Article 3, paragraph 1, letter a), of the Italian Consumer Code. a) of the Consumer Code (Legislative Decree no. 206 of 6 September 2005). Please note that a Consumer is defined as a natural person acting for purposes outside of any entrepreneurial, commercial, professional, or artisanal activity. If, however, you are given the option to enter your VAT number (yours or that of a legal entity), this implies a purchase as a "Professional" pursuant to Article 3, paragraph 1, letter c) of the Consumer Code. A Professional is defined as a natural or legal person acting in the exercise of their entrepreneurial, commercial, professional, or artisanal activity, or as an intermediary thereof. The implications of purchasing as a Consumer rather than a Professional will be described later in this document.
1.3 The terms indicated are to be understood as working days, excluding Saturdays, Sundays, and national holidays. The images and descriptions on the Site are intended to be indicative only. Colors may differ from actual colors due to the settings of your computer or IT systems used to view them.
1.3-bis All carbon fiber products and components sold through/on the Site are designed and intended exclusively for aesthetic, display purposes (show cars, trade shows), or for use on private closed circuits not open to the public. These components are NOT approved for use on public roads pursuant to the Highway Code. The products are not designed to replace original structural or safety components of the vehicle, nor to alter its mechanical performance in a certified manner. The user declares to be fully aware of this limitation at the time of purchase and assumes all civil, criminal, and administrative liability arising from any use of the products on public roads or in a manner not compliant with the provisions herein.
1.4 The General Conditions of Sale may be modified at any time. Any changes and/or new conditions will be effective upon their publication on the Site. You are therefore invited to regularly access the Site and consult the most up-to-date version of the General Terms and Conditions of Sale before making any purchase.
1.5 The applicable General Terms and Conditions of Sale are those in effect on the date the purchase order is placed.
1.6 These General Terms and Conditions of Sale do not govern the sale of products and/or services by parties other than the Seller that may be present on the Site through links, banners, or other hyperlinks.
1.7 Before conducting commercial transactions with such parties, you must verify their terms and conditions of sale.
1.8 The Seller is not responsible for the provision of services and/or the sale of products by such parties.
1.9 The Seller does not carry out any control and/or monitoring of the websites accessible via these links. The Seller is therefore not responsible for the content of such sites or for any errors and/or omissions and/or violations of law by them.
1.10 You are required to carefully read these General Terms and Conditions of Sale as well as all other information the Seller provides on the Site, including during the purchase process.
1.11 The Seller shall not under any circumstances be liable to you or any third party for any indirect, incidental, special, or consequential damages. This includes, but is not limited to, any loss of profits or other indirect losses resulting from the use of the Site or the inability to use it. The Seller cannot guarantee or represent: (i) that the Site is free from viruses or programs that could damage data; (ii) that the information contained on the Site is accurate, complete, and up-to-date.
1.12 Unless otherwise agreed with the Seller, orders cannot be placed via email on the Site. The Seller does not accept orders by telephone, unless otherwise agreed with the customer.
1.13 All elements of the Site are the property of the Seller or third parties. Unless specifically authorized in writing by the Seller, it is prohibited to reproduce, in whole or in part, by any means, distribute, publish, transmit, modify, or sell all or part of the Site's content.
Article 2 Purchases on the Site
2.1 To make purchases on the Site, you must follow the procedure on the Site itself, entering the information requested from time to time. The sales contract is concluded when the order reaches the Seller's server.
2.2 You agree to immediately inform the Seller if you suspect or become aware of any misuse or disclosure of any information you enter on the Site.
2.3 You guarantee that the personal information you provide is complete and truthful and you agree to indemnify and hold the Seller harmless from any damages, compensation obligations, and/or penalties arising from and/or in any way related to the breach of this commitment. You agree to immediately inform the Seller if you suspect or become aware of any misuse or improper disclosure of your Site login credentials.
2.4 The Seller reserves the right to refuse orders from users who have previously violated these General Terms and Conditions of Sale or any other legal provision.
2.5 Acceptance of these General Terms and Conditions of Sale is not required to place orders on the Site. However, placing a purchase order constitutes acceptance of this document.
2.6 The Seller is the sole party to whom you submit your order, in order to accept the offer and conclude the sales contract; (ii) the party that assumes pre-contractual obligations towards the user arising from the offer; (iii) the party that concludes the sales contract with the user, assuming the related obligations and rights. The purchase contract concluded through the Site is therefore concluded between the user and the Seller.
2.7 On the Site and in communications with customers relating to the Site, the Seller reserves the right to operate under its own commercial name. Therefore, when the Seller's name or the first person plural ("We") is used on the Site and/or in communications with customers relating to the Site, the reference is to the Seller as well as the Site.
2.8 The Seller provides no guarantee that the Site will be constantly functional and operational. Updates to the CMS platform may occur that could result in a temporary suspension of service. The Seller assumes no liability for any harm or damage the user may suffer as a result of this circumstance.
2.9 After purchasing, you will receive an order confirmation email. The order confirmation email will contain at least the following information: (i) Seller information; (ii) characteristics of the purchased Product; (iii) purchase price and any applicable taxes; (iv) any additional costs; (v) right of withdrawal or its exclusion; (vi) shipping address; (vii) payment method used.
2.10 The colors of the Products on the Site are indicative and may depend on the resolution of the user's device. The Seller assumes no responsibility if the color of the Product differs from what the user expected. The user is invited to contact the Seller if they have any doubts about the color of one or more Products on the Site.
Art. 3 Product Availability
3.1 The Products offered on the Site are limited in number. Therefore, due to the possibility that multiple users may purchase the same Product at the same time, the ordered Product may no longer be available after the purchase order has been submitted.
3.2 Information on Product availability is available on the Site. Product availability is continuously monitored and updated. However, since the Site may be visited by multiple users simultaneously, multiple users may purchase the same Product at the same time. In such cases, the Product may appear available for a short period of time, but may instead be out of stock or not immediately available and it will be necessary to wait for a restocking order.
3.3 You will be notified if the ordered Product is unavailable. In this case, you will be entitled to terminate the purchase contract. In any case, please note that before requesting termination of the contract, the Seller reserves the right to implement the following measures:
- If restocking is not possible, the Seller will provide a different product of equivalent or higher value, subject to payment of the difference, in the latter case, and with the express acceptance of the user.
- If restocking is possible, the Seller will offer an extension of the delivery time, indicating the new delivery date.
3.4 If a refund is requested for the amount paid for the purchase of Products that subsequently prove unavailable, the Seller will refund the amount within a maximum of 10 days.
3.5 If you exercise your right of termination, the contract is terminated. If payment of the total amount due, consisting of the price of the Product, shipping costs, if applicable, and any other additional costs resulting from the order (Total Amount Due), has already been made, the Seller will refund the Total Amount Due in accordance with the provisions of the "Payment Methods" article below.
Article 4 Prices
4.1 The prices published on the Site are exempt from VAT pursuant to Article 1, paragraphs 54 to 89, of Law No. 190/2014 (Flat-Rate Scheme).
4.2 Furthermore, the prices on the Site do not include the WEEE contribution, as the Products sold are not subject to the relevant regulations.
4.3 The Seller reserves the right to change the price of the Products at any time, without notice. It is understood that the price charged to you will be the one indicated on the Site at the time of placing the order, and any changes (increases or decreases) subsequent to the order being placed will not be taken into account.
4.4 You are not responsible for shipping the Products, unless otherwise specified.
4.5 The Seller will ship the Products only after receiving confirmation of payment authorization or credit of the Total Amount Due. Ownership of the Products will transfer to you upon shipment, meaning the moment the Product is handed over to the carrier. The risk of loss or damage to the Products, for reasons not attributable to the Seller, will pass to you when you, or a third party designated by you and other than the carrier, physically takes possession of the Products.
4.6 The purchase contract is terminated upon non-payment of the Total Amount Due. Unless otherwise agreed in writing with you, the order will be cancelled.
4.7 If there is an error in the Product price listed on the Website, the Seller reserves the right to notify the customer of the correct price even after the purchase order has been finalized. In this case, the customer has the right to accept the new price or cancel the purchase contract. The Seller may also cancel the purchase contract for the Product in these cases. The Seller may also cancel the sale if there is an error in the Product's availability.
Article 5 Payment Methods
5.1 This Article describes the payment methods available on the Site. Users may contact the Seller for further information.
5.2 On the Site, you can purchase using payment cards. Payment will be charged only after (i) the details of your payment card used for payment have been verified and (ii) the company issuing the payment card you use has authorized the debit. Pursuant to Directive 2015/2366/ (EU) on payment services in the internal market (PSD2), users are informed that they may be required to complete the purchase process by satisfying the authentication criteria required by the payment institution responsible for managing the online payment transaction. The authentication criteria refer to the user's identity (to satisfy this criterion, the user must be registered on the Site at the time of the purchase) and knowledge of the authentication code sent by the payment institution (Strong Customer Authentication). Failure to complete the above-described process may make it impossible to complete your purchase on the Site. Confidential payment card details (card number, cardholder, expiration date, security code) are encrypted and transmitted directly to the payment processor without passing through the Seller's servers. Therefore, the Seller never has access to or stores, even if you choose to store such data on the Site, the payment card details used to pay for the Products. Accepted payment cards can be viewed in the Site footer and/or during the purchase process.
-Visa.
-MasterCard.
-American Express.
-ApplePay.
-Shopify Payments.
-Google Pay.
-Maestro.
-UnionPay.
5.3 Payment by bank transfer is not possible on the Site.
5.4 Cash on delivery (CAD) is not possible on the Site, unless otherwise agreed with the Seller.
5.5 It is not possible to complete your purchase on the Site by entering discount codes, coupons, or vouchers.
5.6 Any alternative methods other than those indicated above are or will be described in this section.
- Purchases can also be made on the Site using PayPal. If you choose PayPal as your payment method, you will be redirected to www.paypal.it, where you will make the payment according to the procedure established and regulated by PayPal and the terms and conditions agreed upon between you and PayPal. The data entered on the PayPal site will be processed directly by PayPal and will not be transmitted to or shared with the Seller. The Seller is therefore unable to access, nor does it store, in any way, the payment card details linked to your PayPal account or the details of any other payment instrument connected to that account.
5.7 Pursuant to Legislative Decree No. 26 of March 7, 2023, the prices published on the Site have not been personalized based on automated decisions. Therefore, the prices displayed on the Site are not influenced by previous consumer behavior.
5.8 In the event of a price reduction, the Site indicates the lowest price applied to consumers in the 30 days prior to the application of the price reduction. For Products that have been on the market for less than 30 days, the period to which the previous price refers is indicated. This clause does not apply to "introductory prices," characterized by subsequent announcements of price increases.
Article 6 Product Delivery
6.1 Product delivery is available to: All countries, except for any exceptions indicated on the Site and/or in the Product Sheet. The user can read more information by accessing the "Shipping" section on the Site. This section can be accessed directly from the Site footer. In the event of any inconsistency between the information provided in this document and the Shipping section, the Shipping section will prevail.
6.2 The delivery obligation is fulfilled by transferring physical possession or control of the Product to you.
6.3 Product delivery time from order placement: approximately 7 to 14 working days, unless otherwise indicated in the product sheet.
6.4 The deadline indicated in Article 6.3 is indicative and not mandatory. The Seller therefore reserves the right to deliver the Products within 30 days of order placement. It is your responsibility to verify the condition of the delivered Product. Notwithstanding that the risk of loss or damage to the Product, for reasons not attributable to the Seller, is transferred when you, or a third party designated by you other than the carrier, physically takes possession of the Product, the Seller recommends that you verify the number of Products received and that the packaging is intact, undamaged, not wet, or otherwise altered, including the sealing materials. In your interest, you are encouraged to indicate any anomalies on the carrier's shipping document and accept the package with reservations. If the packaging shows obvious signs of tampering or alteration, you should promptly notify the Seller. If you fail to notify the carrier of a written reservation at the time of delivery, the Seller will not be liable for any damage discovered during transport.
6.5 With regard to the option of requesting delivery of the Products to a "collection point," the Seller informs you that the Site does not offer the option of collecting the Product from a "collection point" other than the address you provided during the purchase process. However, you are encouraged to regularly access the Site to verify whether this delivery option is subsequently made available on the Site.
6.6 The user acknowledges that collecting the Product is his or her express obligation. In the event of failure to collect the Product, the Seller reserves the right to terminate the purchase contract and seek compensation for any damages suffered as a result of the failure to collect the Product.
Article 7 Right of Withdrawal
7.1 Please carefully read this Article, which governs the right of withdrawal.
7.2 The right of withdrawal is the Consumer's right to terminate the purchase contract without having to provide a reason. If you purchased as a Professional, the right of withdrawal does not apply, unless otherwise agreed with the Seller. Any exceptions to the right of withdrawal are set forth in this Article 7. If there are no exceptions to the right of withdrawal, this Article 7 applies in full.
- For subsequent purchases, please review this Article to verify any exclusions to the right of withdrawal.
7.3 If you are a Consumer (and unless any of the exceptions provided for in this Article apply), you have the right to withdraw from the Product purchase contract without providing any reason and without incurring any costs other than those provided for in this Article within fourteen calendar days (Withdrawal Period). To exercise the right of withdrawal, you must inform the Seller of your decision to withdraw before the expiration of the Withdrawal Period. To this end, you may write to the Seller using the contact details indicated in the Introduction, or use the contact form available on the Site. You have exercised your right of withdrawal within the Withdrawal Period if you sent the communication relating to the exercise of the right of withdrawal before the expiration of the Withdrawal Period. Unless otherwise agreed, the direct costs of returning the Products are borne by the Consumer, as is the responsibility for their transportation. If the right of withdrawal is exercised, the Product must be delivered to the Seller's premises, or to a different address communicated by the Seller. The Withdrawal Period expires after 14 days:
- for orders for a single Product, from the day on which you or a third party other than the carrier and designated by you acquires physical possession of the Products;
- for a Multiple Order with separate deliveries, from the day on which you or a third party other than the carrier and designated by you acquires physical possession of the last Product
- or for orders for the delivery of a Product consisting of multiple lots or pieces, from the day on which you or a third party other than the carrier and designated by you acquires physical possession of the last lot or piece.
7.4 If the right of withdrawal is applicable, the Seller will refund the Total Amount Due, excluding delivery costs, without undue delay and in any case no later than 14 calendar days from the day on which the Seller was informed of the decision to withdraw from the contract. The refund will be made using the same payment method used for the initial transaction. If the Products were shipped using a carrier chosen by the Consumer and at the Consumer's expense, the Seller may withhold the refund until receipt of the Products or until the Consumer demonstrates having returned the Products, whichever is earlier. The Consumer is only liable for any diminished value of the goods resulting from handling of the Product other than what is necessary to establish the nature, characteristics, and functioning of the Product. The Product must, however, be stored, handled, and inspected with normal diligence and returned intact, complete in all its parts, in perfect working order, accompanied by all accessories and instruction leaflets, with identification tags, labels, and the disposable seal, if present, still attached to the Product and intact and untampered with, as well as perfectly suitable for its intended use and free from signs of wear or dirt. Furthermore, the right of withdrawal applies to the Product in its entirety. It therefore cannot be exercised in relation to parts and/or accessories of the Product. In the event that the Product for which the right of withdrawal has been exercised has suffered a decrease in value resulting from handling other than that necessary to establish the nature, characteristics, and functioning of the Product, the Seller reserves the right to deduct from the refund amount an amount equal to such decrease in value. The Seller will notify you of this circumstance and the resulting reduced refund amount, providing, if the refund has already been paid, the bank details for payment of the amount owed by the user due to the reduced value of the Product. If the right of withdrawal is not exercised in accordance with applicable law, it will not result in termination of the contract and, consequently, will not entitle you to any refund.
If the right of withdrawal applies, the Products must be returned to the address indicated in the "Seller's Details" section in the Introduction or to the address communicated by the Seller from time to time.
7.5 This article regulates a very important matter relating to return costs in the event of withdrawal.
In light of the above, the Seller deems it appropriate to point out that the costs of returning the Product will be borne by you and under your responsibility.
Art. 8 Legal Guarantee of Conformity
8.1 The Legal Guarantee of Conformity is reserved for Consumers. Therefore, it applies only to users who have made purchases on the Site for purposes other than their business, commercial, artisanal, or professional activities.
8.2 The Seller is liable to the Consumer for any lack of conformity of the Product that becomes apparent within two years of delivery. Any action to assert defects not fraudulently concealed by the Seller expires, in any case, twenty-six months after delivery of the goods.
8.3 Unless proven otherwise, any lack of conformity that becomes apparent within twelve months of delivery of the Product is presumed to have already existed at that date, unless this assumption is incompatible with the nature of the Product or the nature of the lack of conformity. Starting from the twelfth month following delivery of the Product, the burden of proof will fall on the Consumer to prove that the lack of conformity already existed at the time of delivery.
8.4 In the event of a lack of conformity of the goods, the Consumer has the right to have the conformity restored, or to receive a proportional reduction in price, or to terminate the contract based on the conditions established by art. 135-bis et seq. of the Consumer Code.
8.5 The Legal Warranty covers exclusively defects in conformity resulting from the original manufacturing process of the material (for example, but not limited to: spontaneous delamination of the carbon fiber or structural defects pre-existing at delivery). Since these are carbon fiber components resulting from artisanal or semi-artisanal manufacturing processes (both internal and external), the Customer accepts that the presence of slight surface imperfections (such as, for example, microscopic porosities, microbubbles in the clear coat, or minimal distortions/irregularities in the weave of the carbon fiber fabric) is to be considered an intrinsic characteristic of this type of product and not a defect in conformity. The warranty does not apply and is strictly excluded in the following cases: a) Damage caused by incorrect, improper, or unprofessional assembly. In order to enforce the warranty, the Seller reserves the right to request documentary proof (invoice or receipt) from the Customer certifying that the component was installed at a specialized mechanical workshop or body shop. b) Damage resulting from use of the Product on the track, in sports competitions, on public roads, or in any context that does not comply with the provisions of Article 1.3-bis of this document. c) Damage resulting from unforeseeable circumstances, force majeure, road accidents, impacts, neglect, use of aggressive cleaning chemicals, or normal wear and tear of the component (including damage from road debris or atmospheric agents). d) Complaints relating to cosmetic micro-imperfections or distortions of the carbon fiber weave that fall within the normal standards of craftsmanship described above.
8.6 If you made the purchase as a Professional, the previous paragraphs of this article do not apply. In this case, the legal warranty is governed by Articles 1490 et seq. of the Civil Code; specifically, the deadline for reporting any defects is 8 days from discovery, and the right to bring an action expires one year after delivery.
8.7 Limitation of Liability: Except in cases of willful misconduct or gross negligence on the part of the Seller, the Seller shall under no circumstances be liable for direct, indirect, incidental, or consequential damages (including, but not limited to, damage to property, personal injury, administrative fines, or vehicle downtime costs) caused by the improper use, incorrect installation, or use on public roads of the components sold on the Site. In any case, should legal liability be ascertained on the part of the Seller, the maximum total compensation due to the Customer or third parties shall never exceed the amount actually paid by the Customer for the purchase of the individual Product that gave rise to the dispute.
Article 9 Manufacturer's Warranty
The products offered on the Site may be directly manufactured by the Seller or by selected partners and external suppliers. In any case, no additional commercial or conventional warranties are provided by third-party manufacturers on the Products, unless otherwise indicated in advance in the individual Product information sheet. The Customer is fully guaranteed the protection provided by the Legal Guarantee of Conformity provided directly by the Seller, as regulated and limited by Article 8 above.
Article 10 Applicable Law and Jurisdiction; Out-of-Court Dispute Resolution - Alternative Dispute Resolution/Online Dispute Resolution
10.1 Purchase contracts concluded through the Site are governed by these General Conditions of Sale and, for anything not otherwise provided, by the Italian Consumer Code.
10.2 Please note that for Consumer users, any disputes relating to the application, execution, and interpretation of this document will be subject to the jurisdiction of the court in the place where the user resides or has elected domicile. For Professional users, any disputes relating to the application, execution, and interpretation of this document will be subject to the jurisdiction of the court where the Seller has its registered office, pursuant to the provisions of the Preamble.
10.3 The Seller informs any Consumer user that, if they have submitted a complaint directly to the Seller, following which it has not been possible to resolve the dispute, the Seller will provide information regarding the Alternative Dispute Resolution body or bodies for the out-of-court resolution of disputes relating to obligations arising from a contract concluded under these General Conditions of Sale (ADR bodies), specifying whether or not the Seller intends to use such bodies to resolve the dispute.
10.4 The Seller also informs the user who qualifies as a Consumer that a European platform for the online resolution of consumer disputes (so-called ODR platform) has been established. The ODR platform is available at the following address: http://ec.europa.eu/consumers/odr. Through the ODR platform, the Consumer user can consult the list of ADR bodies, find the link to each of their websites, and initiate an online dispute resolution procedure in which they are involved.
10.5 In any case, the Consumer user retains the right to bring any dispute arising from these General Terms and Conditions of Sale before the competent ordinary court, regardless of the outcome of the out-of-court dispute resolution procedure for consumer relations through the procedures set out in Part V, Title II-bis of the Consumer Code.
A user residing in a European Union member state other than Italy may also access, for any dispute relating to the application, execution, and interpretation of these General Terms and Conditions of Sale, the European Small Claims Procedure established by Council Regulation (EC) No. 861/2007 of 11 July 2007, provided that the value of the dispute does not exceed €5,000.00, excluding interest, fees, and expenses. The text of the regulation is available at http://www.eur-lex.europa.eu.
Article 11 Customer Service
11.1 You may request information, send communications, request assistance, or submit complaints by contacting the Seller at the contact details indicated in the Introduction, or using the contact form available on the Site.
11.2 The Seller will respond within approximately 5 days.
Article 12 Reviews
12.1 Pursuant to Legislative Decree No. 26 of March 7, 2023, the Site informs you that no tool has been implemented on the Site that allows users to post reviews.
12.2 You are, however, invited to access this Article during future purchases to verify whether a tool has been implemented on the Site that allows users to post reviews relating to their purchasing experiences on the Site.
Article 13 Third-Party Trademarks, Compatibility, and Copyright
13.1 All brand names, vehicle models, logos, or trade names of third parties (including, but not limited to, Yamaha, Ducati, BMW, etc.) mentioned on the Site or in the product descriptions are the exclusive property of their respective owners. Their use by the seller is for descriptive purposes only, to indicate the compatibility, intended use, or application of the aftermarket components sold on the Site, in accordance with applicable intellectual property laws.
13.2 The seller expressly declares that it has no commercial, affiliation, sponsorship, or official collaboration with the manufacturers of the vehicles mentioned. The products offered on the Site are non-original, handcrafted, or third-party components compatible with the models indicated, and are in no way produced, endorsed, or distributed by the owners of the respective trademarks.
13.3 Any images of motorcycles, cars, or other complete vehicles featured on the Site are for illustrative and illustrative purposes only, intended solely to demonstrate the correct positioning, aesthetics, or compatibility of the components sold. The Seller claims no rights to such vehicles, trademarks, or original industrial designs.
Art. 14 Miscellaneous
14.1 This document fully governs the relationship between you and the Seller. In any case, the rights and obligations established by applicable law remain unaffected.